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Terms and Conditions
Last Updated January 24, 2024
1. Introduction
Welcome to Cottonhouse Press. These Terms and Conditions govern your use of our website located at www.cottonhouse.press and our online store. By accessing or using our website and its services, you agree to be bound by these Terms and Conditions.
2. Intellectual Property Rights
All content published and made available on our Site, including text, graphics, logos, images, and the compilation thereof, is the property of Cottonhouse Press or its licensors and is protected by copyright and intellectual property laws.
3. User Representations
By using the Site, you represent and warrant that:
a. All registration information you submit is truthful and accurate.
b. You will maintain the accuracy of such information.
c. You will keep your password confidential and will be responsible for all use of your password and account.
d. You are not a minor in the jurisdiction in which you reside.
4. Prohibited Activities
You may not access or use the Site for any purpose other than that for which we make the Site available. As a user of the Site, you agree not to:
a. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory.
b. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users to send unsolicited email.
5. Purchases and Payment
We accept the following forms of payment:
a. Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and more.You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
6. Return/Refund Policy
Please review our Return Policy posted below prior to making any purchases.
7. Site Management
We reserve the right, but not the obligation, to:
a. Monitor the Site for violations of these Terms and Conditions.
b. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions.
8. Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice.
9. Governing Law
These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of the State of Texas in which the company is located, applicable to agreements made and to be entirely performed within that jurisdiction.
10. Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at contact@cottonhouse.press.
Return and Refund Policy
Last Updated January 24, 2024
1. Return Policy
At Cottonhouse Press, we are committed to your satisfaction. If you are not completely satisfied with your purchase, you are eligible to return the product under the following conditions:
a. Time Frame: Returns must be made within 30 days from the date of purchase.
b. Condition of Product: The product must be unopened and in its original shipping container.
c. Eligibility: Returns are valid for products that are damaged upon arrival or if the wrong product has been received.
2. Return Process
To initiate a return, please follow these steps:
a. Contact Customer Service: Email us at contact@cottonhouse.press to request a Return Authorization (RA). Please include your order number, the item(s) you wish to return, and the reason for the return.
b. Receive Return Authorization: After reviewing your return request, we will email you an RA number and instructions on how to return the product.
c. Ship the Product: Return the product to the address provided in the instructions. The product should be securely packaged to prevent damage during transit.
3. Refund Process
Once we receive and inspect your returned item, we will process your refund. The refund process is as follows:
a. Inspection of Return: We will inspect the returned item to ensure it meets our return conditions.
b. Processing of Refund: If the return is approved, we will initiate a refund to your original method of payment.
c. Refund Timeline: The refund may take up to 30 days to be credited back to your account.
4. Contact Information
For any queries or further assistance regarding our Return and Refund Policy, please contact us at:
- Email: contact@cottonhouse.press
- Phone: 817-329-8070
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